Managed Backups

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With all the digital threats that exist nowadays, backups are a must for every business in order to avoid corruption or loss of data.

Any form of data corruption or loss can cause a company’s activity to be paralyzed and may even force the company to go out of business if the data cannot be recovered or if the recovery costs are higher than what the business can afford.

As a business owner, you should not be playing Russian roulette with your data and you should be having a well developed and implemented backup, recovery, and contingency plan.

At Palma Solutions, we offer Managed Backup plans to help business owners protect their data and ensure that both recovery and contingency protocols are in place in order to minimize downtime and negative impact in case of any form of data corruption or data loss.

Our Managed Backup service covers both local and remote backups and can either be used in association with the customer’s own storage or with our remote storage options.

To automate the backups and ensure their integrity, security and compression we employ state of the art software from both R1Soft and Veeam.

Our local backup service implies the setup of on-site backups using one or more local servers and setting up a triple layer backup policy with 7 daily backups, 4 weekly backups and 12 monthly backups.

The local backup policy can include local Windows and Linux bare-metal servers, local Windows, Linux and macOS workstations, local virtual machines and also remote Windows and Linux bare-metal servers, remote virtual machines or just databases and server or DNS configuration files.

The price for designing and implementing a local backup policy is € 25 per backed up machine (regardless if it is bare-metal or virtual).

The price does not include backup software licenses or hardware which must be purchased by the customer.

Backup monitoring is available through our NOC service at a rate of € 25 per month and it is FREE for all customers with an existing IT Management and NOC service plan.

If you have an active IT Management plan then one backup restore is included for FREE each month regardless of the backup policy in place. Any additional restores are priced at € 20 per restore.

Otherwise, backup restoration or data recovery is not included in the price and our available Disaster Recovery service is needed in the event of a data corruption or loss.

Our remote backup service implies the use of a cloud infrastructure to store the backups using a triple layer backup policy which consists in 7 daily backups, 4 weekly backups and 12 monthly backups.

The remote backup service can be set up either on cloud services like Amazon S3, Dropbox, Google Drive etc. or on storage boxes or servers already owned by the customer or on the cloud storage infrastructure owned by Palma Solutions.

Just as the local backup policy, the remote backup policy can include local Windows and Linux bare-metal servers, local Windows, Linux and macOS workstations, local virtual machines and also remote Windows and Linux bare-metal servers, remote virtual machines or just databases and server or DNS configuration files.

The price for designing and implementing a remote backup policy is € 25 per backed up machine (regardless if it is bare-metal or virtual).

The price does not include backup software licenses which must be purchased by the customer and neither does it include storage.

The cost of storing backups on the Palma Solutions storage infrastructure is € 25 per month per each TB of data stored.

Backup monitoring is available through our NOC service at a rate of € 25 per month and it is FREE for all customers with an existing IT Management and NOC service plan.

If you have an active IT Management plan then one backup restore is included for FREE each month regardless of the backup policy in place. Any additional restores are priced at € 20 per restore.

Otherwise, backup restoration or data recovery is not included in the price and our available Disaster Recovery service is needed in the event of a data corruption or loss.

For maximum redundancy and contingency our most recommended policy is a combined local and remote backup policy where the backups are stored both on-site and off-site.

The local & remote policy is basically a combination of the two policies and can cover all the devices, databases or configuration files that are considered to be critical data.

This backup policy also depends on a triple layer  which consists of 7 daily backups, 4 weekly backups and 12 monthly backups.

The local backups are set up on-site using hardware owned by the customer while the remote backups can be set up either on cloud services like Amazon S3, Dropbox, Google Drive etc. or on storage boxes or servers already owned by the customer or on the cloud storage infrastructure owned by Palma Solutions.

The price for designing and implementing a mixed backup policy is € 40 per backed up machine (regardless if it is bare-metal or virtual).

The price does not include backup software licenses which must be purchased by the customer and neither does it include storage.

The cost of storing backups on the Palma Solutions storage infrastructure is € 25 per month per each TB of data stored.

Backup monitoring is available through our NOC service at a rate of € 40 per month and it is FREE for all customers with an existing IT Management and NOC service plan.

If you have an active IT Management plan then one backup restore is included for FREE each month regardless of the backup policy in place. Any additional restores are priced at € 20 per restore.

Otherwise, backup restoration or data recovery is not included in the price and our available Disaster Recovery service is needed in the event of a data corruption or loss.for