Since our experience and expertise also covers the setup, maintenance and management of operating systems like Windows, Linux and macOS we are happy to provide a Remote Hands service for those customers that require it.
We charge only 30 € per hour.
Please note that we charge by 30 minute intervals after the first hour. For example, if we do something for you that takes 20 minutes, we charge you for an hour, if we do something for you that takes 80 minutes, we charge for an hour and a half.
Through our Remote Hands service we can help you with the following:
- Operating system upgrades;
- Operating system configuration;
- Software installation and configuration;
- Malware audit and removal;
- Performance optimization;
- Hardware diagnostics;
- Unused software removal;
- Data recovery;
- Data backups;
- General troubleshooting;
We will not install or help configure and troubleshoot any pirated software. The client must own a valid license for all software and for the operating system.
To make use of our Remote Hands service please use the following payment link to pay for the first hour of service, then once the payment has been cleared please use this link to download our remote assistance software.
All additional time required after the first hour will be invoiced after the work has been completed.