NOC & SOC
Since we already have our own IT infrastructure and manage the IT infrastructure of several customers we have deployed our own Network Operations Center (NOC) and Security Operations Center (SOC) where we monitor the availability and security of the IT networks used by our customers.
Network Operations Center
With our Network Operations Center, we monitor the availability and health of the internet connection along with all associated services for both local and remote IT infrastructure of our customers.
We also monitor the efficiency and integrity of both on-site and off-site backup jobs and we proceed with corrections whenever they are required.
If you are already subscribed to one of our IT Management plans then all NOC services for your local network are included with your plan while NOC services for remote networks imply a € 100 per month fee.
Otherwise, you can request our NOC services at a rate of € 100 per month per network (local or remote).
Security Operations Center
Through our Security Operations Center, we monitor the security of the local and remote IT infrastructure of our customers along with all associated services.
Based on our initial audit we establish security protocols for our customers and the staff employed.
Once the initial security protocols are in place we perform periodic audits, penetration testing, intrusion detection, and attack mitigation at all network levels.
The initial security audit along with the established security protocols and consultancy to deploy the specific protocols over the network costs € 350 and recurring SOC services cost € 150 per network per month.
Our IT management customers get a 50% discount on all SOC service pricing.